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Accessibility

Accessibility statement

Last updated: April 18, 2026

GovEasy is committed to making its website and applications accessible, in accordance with Royal Decree 1112/2018 of September 7 on accessibility of websites and mobile applications in the public sector, which transposes into Spanish law EU Directive 2016/2102 of the European Parliament and of the Council of October 26, 2016.

Although GovEasy is a private initiative and not strictly bound by this regulatory framework, it voluntarily assumes its principles and commits to applying the international standard WCAG 2.1 level AA to all its services.

Compliance status

This statement applies to the websites and applications operated by GovEasy on the domains goveasy.eu, es.goveasy.eu and pt.goveasy.eu.

Self-declared compliance status: partially compliant with WCAG 2.1 AA. The self-declaration is based on an internal review conducted by GovEasy's technical team. An external audit by an accredited entity is planned, whose target date will be published here once scheduled.

Technical measures implemented

  • Full keyboard navigation with visible focus ring (:focus-visible) and skip-to-main-content link (WCAG criteria 2.4.1 and 2.4.7).
  • prefers-reduced-motion support: animations and transitions are automatically disabled for people with motion sensitivity (WCAG criterion 2.3.3).
  • ARIA attributes on interactive components (buttons, modals, dynamic lists, notifications), including aria-label, aria-live and aria-modal.
  • Dynamic document language based on the selected language: Spanish, Catalan, Valencian, Basque, Galician, Occitan, English, Portuguese, Arabic, French and Romanian.
  • Zoom allowed up to 500% without loss of functionality (maximum-scale=5, WCAG criterion 1.4.4).
  • Color contrast compliant with the corporate palette documented in the design system, with ratios >= 4.5:1 for normal text.
  • Accessibility linter in CI (eslint-plugin-jsx-a11y) that blocks accessibility regressions on every code change.

Non-accessible content

As of this statement, the following content may present accessibility barriers and is in the improvement plan:

  • Some official PDF forms from the Spanish Administration (tax forms, immigration forms) are documents generated by the administrations themselves and may not fully comply with WCAG 2.1 AA. GovEasy offers guided and conversational versions as an accessible alternative.
  • Certain automation views with AI agent screenshots show third-party official portals over which GovEasy has no accessibility control.
  • Evolving components may not yet have been comprehensively audited. The automatic CI linter minimizes the risk of regressions.

Linguistic inclusion

GovEasy is available in 11 languages, including Spain's four co-official languages (Catalan, Valencian, Basque and Galician), as well as Occitan (Aranese), English, Portuguese, French, Arabic and Romanian. Language selection is persisted per user and syncs the document's lang attribute.

Assistive technologies

The interface has been developed to be compatible with major assistive technologies: screen readers (NVDA, JAWS, VoiceOver, TalkBack), screen magnifiers, keyboard navigation and alternative input devices.

Communication mechanism

If you encounter an accessibility barrier or wish to request content in an alternative format, you can contact us through:

GovEasy commits to responding within a maximum of 20 business days and taking the necessary measures to resolve the reported issue.

Application procedure

If the response to the communication or request is not satisfactory, the interested party may file a complaint regarding compliance with the requirements of Royal Decree 1112/2018 before the corresponding accessibility unit, in accordance with the procedure provided in Article 13 of said regulation.