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Social impact

Our impact commitment

GovEasy was created to reduce the digital administrative gap in Spain and the European Union. This page gathers our verifiable commitments and our alignment with the Sustainable Development Goals.

The platform in numbers

+340

public bodies covered

State, autonomous communities, municipalities and official registries

11

languages available

Spanish, Catalan, Valencian, Basque, Galician, Occitan, English, Portuguese, Arabic, French and Romanian

24/7

availability

No travel required, especially useful in rural areas

WCAG 2.1 AA

accessibility commitment

Public declaration at /accesibilidad

Platform usage figures (active users, completed procedures, estimated hours saved) will be published in this section when we have an auditable methodology. In the meantime, we avoid publishing unverifiable metrics.

SDG Alignment

SDG 9

Industry, Innovation and Infrastructure

Target 9.c — Significantly increase access to information and communications technology.

GovEasy democratizes access to Spanish e-government through conversational interfaces and AI agents that assist people with low digital literacy.

SDG 10

Reduced Inequalities

Target 10.2 — Empower and promote the social, economic and political inclusion of all.

We reduce the digital administrative gap that disproportionately affects elderly people, rural inhabitants, small freelancers and people with low digital skills.

SDG 16

Peace, Justice and Strong Institutions

Target 16.6 — Develop effective, accountable and transparent institutions; Target 16.10 — Ensure public access to information.

We facilitate the effective exercise of administrative rights recognized in Articles 13 and 14 of Law 39/2015, through a unified UX layer over official electronic portals.

Our commitments

Public and updated reporting

We publish this impact page and commit to updating it when we have auditable metrics (active users, completed procedures, estimated hours saved) with a verifiable methodology.

Linguistic inclusion

We support Spain's four co-official languages plus Spanish, as well as the main languages of migrant communities in Spain (Arabic, French, Romanian, English, Portuguese).

Universal accessibility

WCAG 2.1 AA commitment with public declaration, barrier communication mechanism and improvement plan. Accessibility linter integrated in CI to prevent regressions.

Data sovereignty and privacy

Data stored in the European Union, GDPR by default, document vault with short-lived access tokens. See security policy.

Open standards

Integration with Spanish digital identity (Cl@ve, FNMT certificate, DNIe), architecture prepared for the future European Digital Identity Wallet (EUDI Wallet) under Regulation (EU) 2024/1183.

More information