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IBI Madrid: check, payment, direct debit and duplicate receipt

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Here you handle your IBI with the Ayuntamiento de Madrid: check what you owe, pay, set up direct debit or join the SEP, and get duplicates. For anyone who owns a property in Madrid (owners, usufructuaries or representatives).

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Fuente oficial enlazadaAhorro estimado ~70 min7 documentos clave
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What the agency does

Agencia Tributaria del Ayuntamiento de Madrid

  • Receives and reviews your application
  • Issues the resolution or official document

Guía completa

What you need to have to hand
  1. Cl@ve, certificado digital or DNIe. Without these you’ll see less.
  2. Your DNI/NIE and, if you act for someone else, a valid apoderamiento.
  3. Referencia catastral del inmueble (shows on the receipt; if not, find it at the Sede del Catastro).
  4. IBAN if you will set up a direct debit or join the SEP.
  5. If you already received the carta de pago, have the barcode or CSV handy.
Documentation
  • Identification: DNI/NIE or passport.
  • Digital access: Cl@ve/certificado/DNIe.
  • Property data: referencia catastral and address.
  • Payment document: recibo/carta de pago with barcode or CSV.
  • IBAN: for direct debit/SEP.
  • Apoderamiento: if you act for the holder.
Step by step
  1. Go to the sede: https://sede.madrid.es/ and search “IBI” or “Oficina Virtual Tributaria (Agencia Tributaria Madrid)”.
  2. Log in with Cl@ve/certificado and go to Tus tributos. You’ll see the IBI for the year, amounts and status.
  3. Want to pay now? Click Pagar. If you don’t have a receipt, generate a carta de pago and pay online with a card or account charge. Save the receipt (PDF with CSV).
  4. Want to set up direct debit? In Domiciliaciones/Sistema Especial de Pago (SEP), enter the IBAN, confirm and download the mandate. If you changed bank, update here.
  5. Need a duplicate? In Mis recibos/Consulta de deudas, filter by IBI and year, download the duplicate or carta de pago.
  6. If the property doesn’t appear, check your ownership in Catastro and regularise (sale, inheritance, etc.). Until it’s correctly registered, the Ayuntamiento won’t show the receipt.
Time-saving tricks
  • Do payments and procedures from a computer with Chrome/Edge. Fewer errors than on mobile.
  • Always download the PDF with CSV. It saves you if there’s a problem.
  • Domiciliation/SEP usually applies the following year if you do it late. Do it before the end of the year and you’re done.
  • If card payments fail, generate a carta de pago and pay at your bank online as a “pago de tributos” using the CSV.
Common mistakes that can derail the process
  • Assuming direct debit is immediate and missing the charge: you’ll get a surcharge if the deadline passes.
  • Selling the flat and not changing titularity in Catastro: the IBI keeps coming to you.
  • Letting a domiciled payment be returned thinking nothing will happen: you enter enforcement with surcharges.
  • Leaving it to the last day: the sede slows down and the payment gateway often collapses when you least want it to.
  1. 1.Go to the Ayuntamiento de Madrid website and search for “IBI” or “Oficina Virtual Tributaria (Agencia Tributaria Madrid)”: https://sede.madrid.es/
  2. 2.Log in with Cl@ve, certificado digital or DNIe and open your tributes to check the IBI for the current year and previous years.
  3. 3.To pay: if you have the receipt/carta de pago, use the online payment with card or account charge; if not, generate the carta de pago and pay there or at a collaborating bank.
  4. 4.To set up direct debit (or join the SEP): inside the IBI section, choose Domiciliación/Sistema Especial de Pago, enter the IBAN and confirm the mandate.
  5. 5.For duplicates: go to ‘Mis recibos’ or ‘Consulta de deudas’, filter by IBI and download the duplicate or the carta de pago with CSV.
  6. 6.If you changed banks: update the IBAN in the same domiciliaciones screen and save the receipt.
  7. 7.If you don’t see the property: check that you are the registered owner in Catastro and, if needed, provide proof of ownership or process the change of cadastral ownership.
  • DNI/NIE or passport of the holder (and of the representative if you act as agent)
  • Certificado digital, DNIe or Cl@ve to enter the Oficina Virtual Tributaria
  • Referencia catastral del inmueble (shows on the receipt or at sedecatastro.gob.es)
  • Receipt number/barcode or CSV from the carta de pago (if you have already received it)
  • IBAN of an account in your name if you will set up a direct debit or request SEP
  • Email and mobile for notifications and proof of payment
  • Documento de apoderamiento if you are not the holder (Registro de Apoderamientos del Ayuntamiento de Madrid)
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Your next step

1.Go to the Ayuntamiento de Madrid website and search for “IBI” or “Oficina Virtual Tributaria (Agencia Tributaria Madrid)”: https://sede.madrid.es/

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