Request Dependency Support (degree and benefits) in your CCAA
Used to assess your degree of dependency (I, II or III) and assign services or an economic benefit. For people who need help with basic tasks and for their families who want to regularise support and benefits.
What GovEasy does
- Prepares your case file and documentation
- Detects frequent errors before submission
- Saves your progress and reminds you of deadlines
What the agency does
Salud Pública / CCAA
- Receives and reviews your application
- Issues the resolution or official document
Guía completa
What you need to have ready
- Cl@ve or digital certificate if you want to apply online (better than dealing with papers). Sign up at https://clave.gob.es if you don't have it yet.
- Recent medical reports that describe real day-to-day limitations (washing, mobility, eating, cognition).
- Empadronamiento histórico covering at least the 2 previous years. The law requires residence in Spain 5 years (2 immediately prior); for foreigners: legal residence.
- Time and patience: the legal deadline is 6 months, but many files move slowly. Better to apply now to fix the effective date.
Documentation
- DNI/NIE of the applicant and the representative, with the documento de representación if you sign for someone else.
- Certificado de empadronamiento histórico and current empadronamiento (request it at your ayuntamiento; some charge a few cents, others free).
- Complete medical report from the Servicio de Salud and a list of medications; if you have a recent alta hospitalaria, attach it.
- Previous resolutions of disability/incapacity (if any).
- Tarjeta sanitaria and Social Security number.
- Bank details (IBAN) and authorisation to check data (or declare income if you don't authorise).
- Libro de familia if a minor, or resolución de tutela/curatela.
- Municipal social report (your social worker will prepare this; many CCAA add it automatically to the file).
Step by step
- Appointment at municipal Servicios Sociales. Call or book online at your ayuntamiento. They'll open a social file and explain the regional form.
- Gather and scan everything (legible PDFs). Don't upload blurry photos: they'll ask for corrections and you'll lose time.
- Submit the application: online via the REC (choose the consejería de Servicios Sociales of your CCAA) https://rec.redsara.es/registro/action/are/acceso.do or in person at your community's registry.
- Keep the receipt of registration (number and date). That date sets retroactivity.
- Wait for the home assessment (baremo). Show how your day-to-day really is. Have the carer present and show assistive devices, barriers, etc.
- Resolution of degree and the PIA. They'll call you to choose between service (home help, day centre, telecare, residential) or economic benefit if applicable. Sign, give IBAN and done.
- Check your file in Carpeta Ciudadana for updates and notifications: https://carpetaciudadana.gob.es
Tricks that save time
- Apply now, fix missing small papers later. You lock the effective date; if they request corrections, you have 10 días hábiles.
- Medical report focused on functionality, not just diagnoses. Baremo keywords (washing, dressing, eating, moving, orientation) help.
- Don't assume compatibilities. If you're granted a public residential place, the caregiver benefit disappears. Ask clearly at the PIA.
- If you change home or carer, notify by registro to avoid suspensions.
Common mistakes that can wreck your application
- Missing the valuation visit. They'll file your case for non-attendance.
- Asking only for “money” without proof. The caregiver benefit isn't automatic; if it doesn't add up, they'll offer services and you'll miss out on the cash option.
- Uploading illegible documents. Correction request guaranteed and extra delay.
- Not reviewing the PIA before signing. Surprises later with copayments and incompatibilities.
- Forgetting the empadronamiento histórico. Without proving the previous 2 years, they'll stop the process.
- Moving CCAA without informing. File transfer = weeks of pause.
- 1.Book an appointment at your town hall's Servicios Sociales to open a file and get the municipal social report (usually mandatory).
- 2.Gather medical reports and request the certificado de empadronamiento histórico (covering at least 2 years) and the current empadronamiento from your ayuntamiento.
- 3.If you submit online, ID yourself with Cl@ve or a certificate in the Registro Electrónico Común (REC) and choose as recipient the consejería de Servicios Sociales of your CCAA: https://rec.redsara.es/registro/action/are/acceso.do
- 4.Fill in your CCAA's official application form (they give it to you at Servicios Sociales or on the regional electronic site) and submit it with all attachments via REC or at the CCAA's in-person registry.
- 5.Answer the call from the valoración unit for the home visit (baremo BVD/EVE). Have reports, medication and assistive devices ready; the person who cares for you should be present.
- 6.You receive the resolution of degree and are called for the PIA (Plan Individual de Atención): there you choose service or benefit. If it's an economic benefit, sign and give IBAN; if it's a service, they will process placement/home help.
- DNI/NIE of the applicant and, if you act for someone else, also the representative's DNI/NIE and the document of representation (authorisation or guardianship).
- Certificado de empadronamiento histórico (covering at least the 2 years immediately prior) and a current empadronamiento certificate.
- Up-to-date medical report from the Servicio de Salud (primary care/specialists) with diagnosis and functional limitations.
- Applicant's tarjeta sanitaria and Social Security number.
- Resolution of disability or permanent incapacity, if you already have one (not mandatory, but helps).
- Bank details (IBAN) of the account that will receive the benefit and authorisation for checking tax/Social Security data (or, if you don't authorise, a copy of the latest IRPF return and proof of pensions/income).
- Libro de familia if a minor is involved, or judicial resolution of tutela/curatela if applicable.
- Municipal social report (they prepare this in Servicios Sociales at the town hall; they will ask for it or add it to your file).
Maximum deadline and economic effects
The CCAA has 6 months to decide. Effects usually count from the application date; if they request subsanación, don't sleep on it: 10 días hábiles. If you don't correct, they'll file the case and you lose retroactivity.
Copayment and compatibilities
Services (residential, home help, day centre) have a contribution based on your financial capacity. The caregiver benefit is incompatible with residential placement and with some regional aids.
Residence and moving between CCAAs
If you change CCAA, the file is transferred and may be paused for weeks. If you move, notify by registro as soon as possible so they don't suspend the benefit.
Don't miss the assessment
If you're not home on the day of the baremo visit and you don't justify it, they can file your case. If your health changes, request a review; don't wait for the valuation to expire.
¿Qué necesito para completar Ayuda a la Dependencia sin que me lo rechacen?
Ayuda a la Dependencia es gratuito en Salud Pública / CCAA y se puede presentar por cuenta propia. El punto que interrumpe el trámite es que hace falta Cl@ve activa, y si no está dada de alta el registro previo puede tardar días. Además, hay que aportar 5 documentos a lo largo de 6 pasos, y la sede rechaza el envío completo si un solo dato no coincide con el que consta en el registro. GovEasy reúne y comprueba los 5 documentos antes de tocar la sede, para que el envío no se rechace por un dato descuadrado, y si no tienes la identificación digital o la cita, un gestor colegiado del marketplace la gestiona y lo presenta por ti.
- Cl@ve activa (PIN o permanente)
- GovEasy (extensión + gestor colegiado)
How long until they come to assess at home?
It depends on the CCAA and the municipality. Usually 1-3 months from submission, but it can take longer if there's a backlog. If many months pass, ask at your ayuntamiento or check your file in Carpeta Ciudadana.
From when do they start paying the benefit?
The law sets effects from the application date, but actual payment starts when the PIA is approved and there is budget. If there's a delay, they usually pay arrears from the recognised date.
Do I need a disability certificate to apply for dependency?
It's not mandatory. They assess you with their own baremo. Still, if you already have a disability/incapacity resolution, submit it because it speeds up and supports the file.
Can I choose money for my home carer?
There is an economic benefit for care in the family environment, but it's not always granted. The priority is professional services; the caregiver benefit is awarded if reasons are justified and the carer meets requirements.
They gave me a lower degree than I expected, can I appeal?
Yes. Administrative appeal (recurso de alzada) within 1 month from notification, providing reports that prove greater dependency. If that fails, the contentious-administrative route remains.
Can they take the help away?
They can review the degree and the PIA if your circumstances or income improve/worsen. If you don't report important changes or don't cooperate, they can suspend it.
¿Qué es Ayuda a la Dependencia y ante qué organismo se presenta?
Ayuda a la Dependencia es un trámite gestionado por Salud Pública / CCAA. Trámite oficial de Ayuda a la Dependencia gestionado por Salud Pública / CCAA. Incluye guía completa, requisitos y plazos reales según normativa vigente.
¿Cuánto cuesta realizar Ayuda a la Dependencia?
El coste de Ayuda a la Dependencia es Gratis. Verifica importes actualizados en la sede de Salud Pública / CCAA antes de presentarlo.
¿Cuánto tarda Ayuda a la Dependencia?
El tiempo estimado para Ayuda a la Dependencia es 1–4 semanas. Puede variar según la carga del organismo Salud Pública / CCAA y la complejidad del expediente.
¿Qué sistema de identificación necesito para Ayuda a la Dependencia?
Para Ayuda a la Dependencia el usuario requiere Cl@ve (PIN o permanente). Si no dispones del medio exigido, valora alternativas presenciales o apoderamiento.
¿Ayuda a la Dependencia necesita cita previa?
Sí, Ayuda a la Dependencia normalmente requiere cita previa en Salud Pública / CCAA. Reserva con antelación porque la disponibilidad suele ser limitada.
¿Ayuda a la Dependencia cubre a toda España o solo a mi CCAA?
Ayuda a la Dependencia en el sistema nacional de salud ofrece cobertura en todo el SNS, aunque la gestión puede depender de tu CCAA de residencia. La tarjeta sanitaria individual facilita la portabilidad.
¿Ayuda a la Dependencia requiere volante médico previo?
Determinados trámites sanitarios, incluido Ayuda a la Dependencia cuando aplique, requieren derivación desde atención primaria. Solicita cita con tu médico de cabecera antes de iniciarlo.
¿Cómo recibo los resultados de Ayuda a la Dependencia?
Los resultados asociados a Ayuda a la Dependencia se notifican habitualmente en tu historia clínica digital y, en algunos casos, por carta o SMS cuando la CCAA lo tenga habilitado.
¿Qué necesito para completar Ayuda a la Dependencia sin que me lo rechacen?
Para completar Ayuda a la Dependencia necesitas Cl@ve activa. GovEasy prepara el expediente y un gestor colegiado lo presenta por ti. Ayuda a la Dependencia es gratuito en Salud Pública / CCAA y se puede presentar por cuenta propia. El punto que interrumpe el trámite es que hace falta Cl@ve activa, y si no está dada de alta el registro previo puede tardar días. Además, hay que aportar 5 documentos a lo largo de 6 pasos, y la sede rechaza el envío completo si un solo dato no coincide con el que consta en el registro. GovEasy reúne y comprueba los 5 documentos antes de tocar la sede, para que el envío no se rechace por un dato descuadrado, y si no tienes la identificación digital o la cita, un gestor colegiado del marketplace la gestiona y lo presenta por ti.
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Your next step
1.Book an appointment at your town hall's Servicios Sociales to open a file and get the municipal social report (usually mandatory).
- We validate documentation before submission
- Your progress is saved: continue any time
- We alert you about deadlines and status changes
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