Notify an ERTE to the SEPE (collective application and activity periods)

What you need to have ready

1. Certificado digital de empresa or Cl@ve Permanente of the representative. Without one you can’t get in.
2. NIF and CCC affected by the ERTE.
3. Resolución de la autoridad laboral with número de expediente and fecha de efectos (legible PDF).
4. List of workers with NIF/NIE, Nº de la Seguridad Social, type of measure (suspensión or reducción with %), and dates.
5. Contact details and IBAN of the worker if it’s not registered in the SEPE (only for the initial collective application).

Documentation

• Resolución/constancia del ERTE (fuerza mayor, ETOP or RED), in PDF.
• Relación de afectados by the ERTE. If you use a file, match the format Certific@2 accepts.
• Power/representation if a gestoría submits it (alta de representante in Certific@2).
• Variations: new resoluciones or communications from the autoridad laboral when something changes.

Step by step

1. Go to https://sede.sepe.gob.es > Empresas > Certific@2 and log in with certificado or Cl@ve.
2. If it’s your first time, register the company and link the CCC. If your gestoría acts for you, authorise them inside Certific@2.
3. Open collective application: choose suspensión or reducción, enter nº de expediente and dates, attach the resolución and upload the list of workers.
4. Sign and register. Download and keep the justificante/CSV of the submission.
5. Every month, from the 1st to the 20th, go to Comunicación de periodos de actividad and send worked/not-worked days or the real % of reduction. If you prefer a file, use the format the sede accepts.
6. When someone rejoins or their situation changes, report the baja/alta en prestación and variations the same day or as soon as possible.
7. Check notifications on the sede and in Carpeta Ciudadana. If they ask for a subsanación, fix it within the deadline.

Tricks that save you time

• Don’t mix suspensions and reductions in the same file: fewer rejections.
• Upload submissions before day 20 and avoid peak hours (start and end of the deadline window).
• If a file errors, split by CCC or by type of measure and check mandatory fields (NIF, NSS, dates and %). One badly formatted field can crash everything.
• Register your gestoría as representative in Certific@2 and let them fight the files. You only validate.
• Always keep the justificante and a PDF of the resolución. It saves you if something “disappears”.

Typical mistakes that can mess up the process

• Not reporting periods from the 1 to the 20: delays, undue payments and possible sanctions.
• Entering dates or % that don’t match the resolución: automatic rejection or wrong payments.
• Forgetting to notify the end of benefit when someone returns to 100%: the worker is overpaid and then you get a repayment demand.
• Uploading an unsupported format (raw Excel instead of the required format): error and wasted time.
• Processing without authorised representation: you can access but not sign, and you’re stuck.