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Duplicate of driving licence for loss, theft, damage or data change (DGT)

Voluntary period: 20 calendar days. After that, +50% surcharge applies.

You ask the DGT for a new card when you have lost it, had it stolen, it’s knackered or your personal data changed. It’s for drivers with a valid Spanish permit; they give you a provisional and send the physical card to your address.

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Fuente oficial enlazada6 steps7 documents
Plazo
Provisional immediate; physical card in 1–4 weeks
Coste
Tasa DGT 2.3 (importe vigente; se paga online)
Oficial
Fuente oficial

What GovEasy does

  • Prepares your case file and documentation
  • Detects frequent errors before submission
  • Saves your progress and reminds you of deadlines

What the agency does

DGT

  • Receives and reviews your application
  • Issues the resolution or official document

Guía completa

What you need to have to hand
  • Cl@ve, certificado digital or DNIe to access the Sede de la DGT.
  • DNI/NIE valid.
  • Bank card or account to pay the Tasa 2.3.
  • Dirección postal en España where you will receive the card.
  • Denuncia if it was stolen (recommended to attach).
  • Documento del cambio de datos (if applicable: new DNI, certificado del Registro Civil, judicial/administrative resolution).
  • Foto digital tipo DNI if the system asks for it (not always required).
Documentation
  1. Identification: you authenticate with Cl@ve, certificado or DNIe.
  2. Justificante de sustracción: only if it was stolen (upload a legible PDF/photo).
  3. Cambio de datos: new DNI + certificado/resolution that proves it.
  4. Payment method: card or direct debit for the Tasa 2.3.
  5. Contact: mobile and email for notifications.
Step by step
  1. Go to the Sede: https://sede.dgt.gob.es and open Permisos de conducir > Duplicados (also from the miDGT app: https://sede.dgt.gob.es/es/aplicaciones/midgt/).
  2. Choose reason (loss, theft, damage or data change) and confirm delivery address.
  3. Attach the denuncia (if theft) and the documents for data change (if applicable). If the system doesn’t have a valid photo, it will ask for a foto digital.
  4. Pay the Tasa 2.3 inside the procedure. If the payment gateway leaves you hanging, buy the tasa at https://sede.dgt.gob.es/es/tramites-y-multas/pago-de-tasas/ and then enter the tasa number to assign it.
  5. Finish and download the permiso provisional. Print it or keep it on your phone. It only covers you inside Spain.
  6. Wait for the postal delivery of the card (1–4 weeks is common). If they call you to Jefatura for photo/signature, book cita previa: https://sede.dgt.gob.es/es/cita-previa-jefaturas/.
Tips that save time
  • If your licence expires in ≤ 3 months, do a renewal instead of a duplicate. Same work, but you come out with a new expiry date.
  • The DGT website can be fussy with cookies. Log out, clear cache or use incognito if the payment hangs.
  • Buy the Tasa 2.3 separately only if the procedure’s gateway fails; then assign it quickly using its tasa number.
  • If you don’t have a valid photo and have to go to Jefatura, take a recent photo just in case they ask for one there.
Typical mistakes that can derail your process
  • Requesting a duplicate for change of address: unnecessary. The address is not on the licence.
  • Ignoring the expiry date: duplicating a licence that’s about to expire is a waste if you don’t renew.
  • Relying on the provisional outside Spain: it’s not valid. Don’t travel expecting it to replace the card.
  • Having the licence suspended or without points: the duplicate will be refused and the tasa is not refunded.
  • Uploading blurry or shadowed documents: they can request them again and you lose weeks.
  1. 1.Go to https://sede.dgt.gob.es and sign in with Cl@ve, certificado or DNIe. Open Permisos de conducir > Duplicados.
  2. 2.Choose the reason (loss, theft, damage or data change) and confirm your delivery address.
  3. 3.Attach the denuncia if it was stolen and the proof of data change if it applies; if the Sede requests it, upload a digital photo.
  4. 4.Pay the Tasa 2.3 by card or direct debit inside the procedure; if the payment gateway fails, buy the tasa at https://sede.dgt.gob.es/es/tramites-y-multas/pago-de-tasas/ and enter the tasa number in the form.
  5. 5.Finish and download the permiso provisional to drive in Spain while the physical card arrives.
  6. 6.Receive the physical licence by post at the address you gave. Watch your mailbox over the next weeks.
  • DNI or NIE valid (you will log in with Cl@ve, certificado digital or DNIe)
  • Postal address in Spain where you want to receive the card
  • Bank card or account to pay the Tasa DGT 2.3
  • Denuncia por sustracción (only if it was stolen; recommended to attach)
  • Documento del cambio de datos if applicable (new DNI, certificado del Registro Civil, resolution of name/sex change, etc.)
  • Foto digital tipo DNI if the system asks for it (plain background, recent)
  • Phone and email for shipping notices

¿Qué necesito para completar Duplicado por Pérdida sin que me lo rechacen?

Duplicado por Pérdida es gratuito en DGT y se puede presentar por cuenta propia. El punto que interrumpe el trámite es que hace falta Cl@ve activa, y si no está dada de alta el registro previo puede tardar días. Además, el formulario tiene 5 pasos y la sesión de la sede caduca antes de terminar si se interrumpe. La extensión de GovEasy rellena los 7 campos del formulario DGT Mod. 03 con tus datos guardados y valida cada uno antes de enviarlo, y si no tienes la identificación digital lista, un gestor colegiado del marketplace lo presenta por ti.

  • Cl@ve activa (PIN o permanente)
  • GovEasy (extensión + gestor colegiado)
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Your progress

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  2. Prepare
  3. Submit
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Your next step

1.Go to https://sede.dgt.gob.es and sign in with Cl@ve, certificado or DNIe. Open Permisos de conducir > Duplicados.

  • We validate documentation before submission
  • Your progress is saved: continue any time
  • We alert you about deadlines and status changes

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Jefaturas DGT

Jefatura Provincial de Madrid
Arturo Soria 143, 28043, Madrid
Oficina Local de Alcorcón
Calle Los Robles 6, 28921, Alcorcón
Jefatura Provincial de Barcelona
Gran Via de les Corts Catalanes, 184, 08038, Barcelona
Jefatura Provincial de Valencia
Mora de Rubielos, s/n, 46007, Valencia
Jefatura Provincial de Sevilla
Páez de Rivera, s/n, 41071, Sevilla

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