Procedure 2: Additional Ayuntamiento

What to have ready

1. Cl@ve PIN/Permanente, certificado digital or DNIe that works.
2. Text of your instancia with EXPONE (facts) and SOLICITA (what you ask) as a PDF.
3. Annexes in PDF: photos, quotes, invoices, licences, whatever applies.
4. Key data: exact address or referencia catastral if it’s a property, nº de expediente if already open, registrations, dates.

Documentation

1. Electronic ID (Cl@ve, certificado or DNIe).
2. DNI/NIE/passport (you don’t need to upload it if you identify online, but have it ready in case of subsanación).
3. Written request in PDF, clear and concise.
4. Evidence/supporting docs in PDF (avoid odd formats).
5. Authorization and DNI of the represented if you act for someone or a company.

Step by step

1. Go to https://rec.redsara.es/registro and authenticate with Cl@ve, certificado or DNIe.
2. Search the recipient: type “Ayuntamiento de [tu municipio]” and select the correct unit.
3. Fill in Asunto, and in the body separate EXPONE and SOLICITA. Add address/expediente if relevant.
4. Attach the PDF of your escrito and the annexes. If a file is too big, compress or split it.
5. Choose your notification channel (electronic recommended) and provide an email/phone for alerts.
6. Sign and submit. With certificado/DNIe AutoFirma will run; with Cl@ve you’ll use a code.
7. Download the justificante de registro (PDF with CSV and nº de asiento). Save it and note the number because they’ll ask for it.

Time-savers

1. If AutoFirma misbehaves, switch to Cl@ve Permanente/PIN and avoid headaches.
2. Put the essentials on half a page: what happened, what you ask, where. If they need more they’ll ask.
3. Attach everything as PDF. Most sedes handle PDF better than loose images.
4. If you already have a nº de expediente, put it in the Subject and the text. Your file reaches the right team faster.
5. Check the recipient is your Ayuntamiento and the correct unit. A mistake here can delay you weeks.

Common mistakes to avoid

1. Filing out of deadline if it’s an appeal or alegaciones. They won’t accept it: check the plazo in your notification.
2. Uploading huge files or weird formats. It will bounce or they won’t open it.
3. Not including address/expediente when the matter is a property or an already open trámite.
4. Not saving the justificante. Without the CSV and nº de asiento it’s a pain to trace your submission.
5. Sending it to the wrong organismo. If it’s not your Ayuntamiento or the unit is wrong, internal rerouting can set you back weeks.