Padrón registration and certificado/volante in Madrid

What you need to hand

1. Cl@ve, certificado digital or DNIe if you do it online.
2. ID documents for everyone (DNI/NIE/passport; TIE both sides).
3. Hoja de inscripción padronal del Ayuntamiento de Madrid signed by each adult being registered and, if applicable, by the titular of the property.
4. Proof of address: rental contract + last receipt, or escritura/nota simple. If you're not the holder, signed authorization from the titular + their DNI.
5. For minors: libro de familia or birth certificate, and consent from the other parent or custody resolution.

Documentation

• Identity: DNI/NIE/passport of each person. For TIE, both sides.
• Address: current contract with full details and receipt, or escritura/nota simple. If the contract isn't in your name, authorization from the titular + DNI + proof of ownership.
• Hoja padronal: the official form from the Ayuntamiento, correctly filled and signed.
• Minors: libro de familia or birth certificate; authorization from the absent parent or court resolution.
• Online: clear PDF/JPG files, legible and complete.

Step by step

1. Go to the sede: https://sede.madrid.es/ and search “Padrón”. Choose “Alta/cambio de domicilio” or “Certificados y volantes”.
2. Click Tramitar en línea and identify with Cl@ve/certificado/DNIe.
3. If it's an alta/cambio: complete the form, add household members, attach hoja padronal, proof of address and authorizations. Check and submit. You'll get a notice when they validate it or if something's missing.
4. If it's a volante: go to “Obtener volante”, choose type (individual/colective/historical) and download immediately as a PDF with CSV.
5. If it's a certificado: request the type you need and submit. They'll issue it in about ~5 días hábiles and you can download it when it's notified.
6. Prefer in-person? Book a cita at Oficinas de Atención a la Ciudadanía Línea Madrid from the sede, bring originals and copies. They'll print the volante on the spot; the certificado may take longer if not issued immediately.

Time-saving tricks

• If you're not the holder, get the authorization and the titular's DNI before you start. It's the thing that blocks files most often.
• Upload clear files: avoid blurry or cropped photos. If possible, make one PDF per document, complete.
• For most procedures the volante is enough. Don't request a certificado unless it's required.
• If you come from another municipality, don't worry about baja: the alta in Madrid notifies the previous place automatically.
• The sede usually works better in Chrome/Edge.

Common mistakes that will mess up your process

• Submitting without the titular's signature when the contract isn't in your name.
• Uploading only the first page of the contract or missing the receipt: they'll request it and you lose days.
• Asking for a certificado when a volante would do: you wait for nothing.
• Forgetting the consent or the custody resolution when registering minors.
• Illegible files or missing both sides of the DNI/TIE: guaranteed requerimiento.